Helpful Resources

Helpful Resources

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Helpful Resources

Helpful Resources

Helpful Resources

FAQs can help answer questions the student might have.

 

Security and Confidentiality explains how we keep the student’s data safe.

FAQs provide answers to the most frequently asked questions by previous IDOC students. Security and Confidentiality explains how the family’s information is protected both during the submission process and after.
FAQs provide answers to the most frequently asked questions by previous IDOC students. Security and Confidentiality explains how the family’s information is protected both during the submission process and after.

Helpful Resources

Contact us tells the student how to get help from us by phone or email.

 

Update your family information allows the student to return to the Family Information page to update or make corrections. 

Contact us gives you the ability to receive help by phone or email. Update your family information takes you back to the family information page that was displayed the first time you logged in to IDOC, so that the information can be reviewed, updated, or corrected.
Contact us gives you the ability to receive help by phone or email. Update your family information takes you back to the family information page that was displayed the first time you logged in to IDOC, so that the information can be reviewed, updated, or corrected.

Helpful Resources

View Sample Forms gives the student an example of the document.

View Sample Forms shows you what certain forms might look like. These are examples only.
View Sample Forms shows you what certain forms might look like. These are examples only.

Helpful Resources

If we’ve notified you that one of your colleges participates in the IDOC Service, visit IDOC to get started on your submission.

 

 

If you have additional questions, you can contact us.

If we’ve notified you that one of your colleges participates in the IDOC Service, visit IDOC to get started on your submission. If you have additional questions, you can email us or reach us by phone at 1-866-897-9881. Customer service representatives are available between 9 a.m. and 6 p.m., Eastern time. Extended service hours from 8 a.m. to 10 p.m. are available from Janauary through April. Hours are subject to change.
If we’ve notified you that one of your colleges participates in the IDOC Service, visit IDOC to get started on your submission. If you have additional questions, you can email us or reach us by phone at 1-866-897-9881. Customer service representatives are available between 9 a.m. and 6 p.m., Eastern time. Extended service hours from 8 a.m. to 10 p.m. are available from Janauary through April. Hours are subject to change.